I want to take this opportunity to thank everyone at New Castle Homes. My husband and I drew up plans for a retirement home on a lake. Unfortunately (actually it should be fortunately) we could not afford our dream plans. We were looking for alternatives but really didn’t find anything that we liked until a friend told us about a Cedar Chalet modular on display at New Castle Homes. We really liked the Cedar Chalet and the layout was somewhat similar to our dream plans, it was larger in square footage and roughly half the cost.
We ended up buying the Chalet and asked NCH to give us two months to get everything ready, as we had to tear down an old cabin. From there things went downhill with surveying, acquiring the proper permits and some devastating personal setbacks. As long as I continued keeping NCH apprised of what was going on, they always assured that they would work with me. And indeed, they did work with me! It ended up being eight months before the permits were granted and another two months to get the foundation and all the pre-work done.
From the set-up crew to the carpet man, from the walk-thru to the final finishing touches, all of the workmen showed skill, knowledge and professionalism. To Jeannie in the service department, thank you for putting up with my limited construction vocabulary, but somehow still understanding what I was trying to say. You always got back to me in a timely manner. And to NCH, you worked with me every step of the way. Thank you for your understanding, patience and guidance…and your sense of humor.
I have the most beautiful quality home now. Everyone that walks in the front door for the first time just stops and says “WOW!” It is a WOW home. Thank you New Castle.