Our overall experience with New Castle was great! From the very beginning of the process, Jeff Warren, our salesman, was very patient and attentive. (Not to mention ornery and with a great sense of humor, too!)
We really love our house and feel that it is well-built. My husband, Mike, is a real-estate appraiser and says that the quality of the house is probably better than most stick-built houses out there. This is due to the fact that the majority of it was produced in an environmentally-controlled factory (which we walked through), versus being built at the mercy of the weather outside.
It’s been a lot of fun seeing the looks on people’s faces when they find out our house is a modular home. So many people think of a “modular” home as a “house trailer” and are shocked to find out ours was brought to the location in six pieces then put together like a puzzle! Once they get past the “trailer” mentality, they start to truly appreciate the quality of the work.
Honestly, there are some things that could’ve been done differently on the finishing end of the process. This was due to some of the contractors that were sent to the site that weren’t as diligent about doing a great job as the factory people were. But on the whole, we are very pleased with the product. In fact, we have recommended my own mother to Jeff and to New Castle and she plans to put a house close to us in the next few months.
Thanks guys!